Legal
Effective date: April 2026 · Intercontinental Ship Management
This Privacy Policy explains how Intercontinental Ship Management ("ICS", "we", "us", or "our") collects, uses, stores, and protects personal data. It applies to all individuals who interact with us, including clients, counterparties, seafarers, website visitors, and business contacts.
We may collect the following categories of personal data: contact details (name, email, phone number, business address), KYC/KYB documentation (identification documents, corporate registration details), transaction and operational data (vessel information, service records, financial data), website usage data (IP address, browser type, pages visited), and communications (emails, meeting notes, correspondence).
We collect data directly from you when you contact us, submit enquiries, or enter into business relationships. We may also receive data from third parties such as credit agencies, sanctions screening providers, and industry databases. Website usage data is collected automatically through cookies and similar technologies.
We process personal data on the following lawful bases: performance of a contract or pre-contractual steps, compliance with legal obligations (including KYC/AML requirements), legitimate interests (business operations, security, service improvement), and consent (where specifically obtained, such as for marketing communications).
We use personal data for: service delivery and contract performance, KYC/AML compliance and sanctions screening, credit assessment and risk management, regulatory reporting and compliance, communication regarding our services, website operation and improvement, and internal business analysis.
We retain personal data for the following periods: KYC/KYB documents are retained for 7 years after the end of the business relationship, transaction and operational records are retained for 5 years, marketing data is retained until you opt out, and website usage data is retained for 3 years. Data may be retained longer where required by law or regulation.
As a global organisation with offices in Hong Kong, Dubai, Cyprus, and India, your data may be transferred internationally. We implement appropriate safeguards for such transfers, including standard contractual clauses and adequacy assessments, to ensure your data receives equivalent protection.
We may share personal data with: service providers and suppliers involved in vessel operations, credit agencies and financial institutions, regulatory authorities and classification societies, sanctions screening providers, and professional advisors. We do not sell personal data to third parties.
Depending on your jurisdiction, you may have the right to: access your personal data, rectify inaccurate data, request erasure of your data, restrict processing, data portability, and object to processing. To exercise these rights, please contact us at the details provided below.
Our website uses essential cookies required for basic functionality and analytics cookies to help us understand how visitors use the site. You can manage cookie preferences through your browser settings. Non-essential cookies are only placed with your consent.
We implement appropriate technical and organisational measures to protect personal data, including encryption at rest and in transit, access controls based on the principle of least privilege, regular security reviews and assessments, and incident response procedures.
For any questions about this Privacy Policy or to exercise your data rights, please contact us at: [email protected]. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.